GTG· Customer Case | No break during holidays, GTG remains at its post to help lighting brands enter the Indian market

The National Day holiday does not mean a halt for brand owners with overseas market demands. Instead, it is the final sprint stage for their global expansion.

A brand owner specializing in the export of lighting products (hereinafter referred to as "Company A") is facing an urgent task: they urgently need to obtain the BIS certification of India to ensure that the new lighting products can smoothly enter the Indian market.

Customer Case sharing

01 The customer's predicament

After A long period of research and development and production, Company A is making the final preparations for the upcoming new type of lamps. They are eager to roll out sales in the Indian market in the fourth quarter. The BIS certification in India is a necessary threshold for entering the local market. This certification is of vital importance and directly affects whether they can export their products smoothly. So, Company A contacted several certification bodies, all of which stated that due to the approaching National Day holiday, the cycle would be correspondingly extended, and it could not be guaranteed that the certification would be completed in a short period of time.

Just when they felt helpless, they learned about GTG through an Internet search.

02 Respond Promptly

Company A got in touch with GTG immediately. After understanding the situation, the GTG-GMA team immediately had detailed communication with the client. Soon, GTG and Company A reached a consensus. GTG informed Company A that it could still ensure 24-hour online availability even during holidays, without delaying the issuance cycle, and proposed a detailed operation plan.

03 No break during holidays · Go all out

On the first day of the National Day holiday, the streets and alleys were filled with the festive atmosphere. Everyone gathered together, enjoying the wonderful time of the National Day holiday. On the other end - the GTG-GMA team still held their posts. The sounds of telephones and keyboards rose and fell one after another, and the workdesks were piled up with documents, materials, samples... Busy running around preparing the certification materials.

However, during this intense preparation process, some problems were inevitably encountered, such as: The certificates of key components could not be provided, and the nameplates did not comply with the requirements of Indian regulations, etc. However, the GTG-GMA team has rich experience in international certification of lighting products, is familiar with the requirements of Indian regulations, and assisted Company A in completing the collection of key component certificates and standardizing nameplates.

Meanwhile, the technical team urgently allocated resources to ensure that all samples could be sent to India in a timely manner. Because the approval of BIS certification in India is relatively slow, the GTG-GMA team holds video conferences with the staff of local laboratories in India almost every day to track the progress in real time, ensuring that every process can be advanced on schedule and ready to handle any unexpected situations at any time.

Choose GTG?

It only took Company A three days from getting acquainted to cooperating with GTG. We are also wondering why they trust GTG so much?

Company A stated, "Before the cooperation, we had already inquired about GTG from our peers. They all highly recognize GTG, especially in the field of lighting product certification, which is very professional."

GTG: Customer First, co-creation and win-win

GTG has always adhered to the service philosophy of "customer first". Whether it is a working day or a holiday, we spare no effort to provide customers with efficient and accurate certification services. Especially in the certification of lighting products, we have accumulated rich experience and resources, and are capable of providing customized solutions for brand owners to ensure the smooth launch of Chinese products in the global market.

If you also have certification needs, no matter when, GTG will provide you with the most professional and reliable service. Welcome to contact us.